City Balloon Tours
Language $Currency
Login / Sign up
Bookings
Bookings
Wallet
$0.00
Wishlists
Wishlists
Rewards Rewards
Gift cards
Profile
Help Center
Language
Log out
Things To Do Things To Do Top 10 Top 10 City Tours City Tours Swamp Tours Swamp Tours Steamboat Natchez Steamboat Natchez Gift Cards Gift Cards Rewards Rewards Groups Groups FAQ FAQ Contact Contact
Start your search
Change your search
Place or activity
Select Dates
You booked this experience
You're departing on
Google Calendar
Apple Calendar
Microsoft Outlook
Make your trip unforgettable

General Admission

86 Reviews 4.86 out of 5 stars Based on 86 reviews collected by City Balloon Tours and TripAdvisor |
Recommended by 97% of reviewers
97% of reviewers gave this experience a rating of 4 or higher.
| Cozumel, Mexico
Book online or call us

from $15 per person

Lowest Price Guarantee
General Admission Image 1
General Admission Image 2
General Admission Image 3
General Admission Image 4
General Admission Image 5
Don't miss out!
On average, this is booked 15 (0) days in advance.
50 minutes (approx.)
Mobile ticket
Offered in: English
and 1 more
Spanish
Instant confirmation

Overview

The Mayan Cacao Company is a place to discover the origins of chocolate in the same land as its creators: The Mayans.

What's Included

  • Admission Ticket to The Mayan Cacao
  • Pictures & Souvenirs
  • Transportation
  • Margaritas
See 1 moreSee 4 more

Meeting Location

Meeting point

The Mayan Cacao Company
Carretera Costera Sur Km 15. 5, Next to: Playa Mía Gran Beach Park, Quintana Roo 77600, Mexico

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.
Read more

Safe & secure Easy breezy Hassle‑free

The Mayan Cacao Company

This is not a museum, it is an interactive experience where you become an explorer of the history of the most popular food in the world. You will learn about the Mayan culture, their relationship with chocolate, when and how it was discovered, the applications and much more. All this magical trip will be through our different areas in the park, you can also see how chocolate is made from scratch, dare to try a Pre-Hispanic drink of Mayan priests and emperors. We will finish with the opportunity to taste our famous chocolate margaritas! and in our boutique you can buy an unimaginable variety of products made from cocoa: soaps, lotions, sauces, handmade chocolate bars and much more. We have 13 different flavors of 100% organic and gluten-free chocolate. Try them and take your favorite. Let the sensuality of chocolate catch your senses
Read more

Admission Ticket Included

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Infants are required to sit on an adult’s lap
  • It is recommended to apply mosquito repellent

Frequently Asked Questions (7)

Q: What is the cancellation policy for the General Admission?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST). Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-59998P2

Traveler Photos

Reviews

4.86
86 reviews

Average 4.86 out of 5 stars based on 86 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars
78
4 stars
5
3 stars
2
2 stars
1
1 star
0
Don't miss out!
On average, this is booked 15 (0) days in advance.
Cozumel Tours
Attractions
Guides
Calendar
View more

Similar Tours & Activities

Tequila History and Tasting Experience and Unlimited Beach Break
4.3 (6)

Tequila History and Tasting Experience and Unlimited Beach Break

Sample 8 different varieties of tequila, and learn about the differences between them! Anejo, Reposado, Blanco, cream tequilas, dessert tequilas an more – you’ve never...

1 to 4 hours Free Cancellation
4.3 (6)
from
$25
Private Tour Cozumel your way Jeep 4x4 up to 4 People
3.7 (3)

Private Tour Cozumel your way Jeep 4x4 up to 4 People

Unique experience in Cozumel. Discover the island of Cozumel your way with a personalized private tour in groups of up to 4 people. Expert guides...

3 to 5 hours Hotel pickup offered Free Cancellation
3.7 (3)
from
$190
Cozumel Island Tour: Mayan Ruins, Reef Snorkeling & Beach Escape
4.9 (48)

Cozumel Island Tour: Mayan Ruins, Reef Snorkeling & Beach Escape

Cozumel goes far beyond its famous beaches. Travel from the world of the ancient Maya to the colorful reefs and turquoise waters that made the...

5 hours Free Cancellation
4.9 (48)
from
$119
Chula's Beach Club Basic Package
4.9 (109)

Chula's Beach Club Basic Package

Fun for the whole family, amazing food and drinks, an epic water park and service that makes you come back! Chula's Beach Club is Cozumel's...

1 to 8 hours Free Cancellation
4.9 (109)
from
$22
Tequila History and Tasting Experience and Unlimited Beach Break

Sample 8 different varieties of tequila, and learn about the differences between them! Anejo, Reposado, Blanco, cream tequilas, dessert tequilas an more – you’ve never …More

4.3 (6)

Tequila History and Tasting Experience and Unlimited Beach Break

4.3 (6)

Sample 8 different varieties of tequila, and learn about the differences between them! Anejo, Reposado, Blanco, cream tequilas, dessert tequilas an more – you’ve never...

1 to 4 hours Free Cancellation
4.3 (6)
from
$25
Private Tour Cozumel your way Jeep 4x4 up to 4 People

Unique experience in Cozumel. Discover the island of Cozumel your way with a personalized private tour in groups of up to 4 people. Expert guides …More

3.7 (3)

Private Tour Cozumel your way Jeep 4x4 up to 4 People

3.7 (3)

Unique experience in Cozumel. Discover the island of Cozumel your way with a personalized private tour in groups of up to 4 people. Expert guides...

3 to 5 hours Hotel pickup offered Free Cancellation
3.7 (3)
from
$190
Cozumel Island Tour: Mayan Ruins, Reef Snorkeling & Beach Escape

Cozumel goes far beyond its famous beaches. Travel from the world of the ancient Maya to the colorful reefs and turquoise waters that made the …More

4.9 (48)

Cozumel Island Tour: Mayan Ruins, Reef Snorkeling & Beach Escape

4.9 (48)

Cozumel goes far beyond its famous beaches. Travel from the world of the ancient Maya to the colorful reefs and turquoise waters that made the...

5 hours Free Cancellation
4.9 (48)
from
$119
Chula's Beach Club Basic Package

Fun for the whole family, amazing food and drinks, an epic water park and service that makes you come back! Chula's Beach Club is Cozumel's …More

4.9 (109)

Chula's Beach Club Basic Package

4.9 (109)

Fun for the whole family, amazing food and drinks, an epic water park and service that makes you come back! Chula's Beach Club is Cozumel's...

1 to 8 hours Free Cancellation
4.9 (109)
from
$22

Travelers Who Bought This Tour Also Bought

Cozumel: Paradise Beach Club All-Inclusive Day Pass
4.7 (3,809)

Cozumel: Paradise Beach Club All-Inclusive Day Pass

Paradise Beach is now offering an all-inclusive option. You can choose from our excellent menu (No Buffet) served at either of our two restaurants, or...

8 hours Free Cancellation
4.7 (3,809)
from
$81
Jade Caverns and Mayan Village Cozumel ATV TOUR
4.9 (1,232)

Jade Caverns and Mayan Village Cozumel ATV TOUR

Ride your own single or double ATV in the company of your guide to go off-roading through astonishing trails in the jungle and Mayan Village!...

3 hours 30 minutes Hotel pickup offered Free Cancellation
4.9 (1,232)
from
$79
Chichen Itza, Cenote & Valladolid Tour with Tequila and Lunch
4.8 (13,749)

Chichen Itza, Cenote & Valladolid Tour with Tequila and Lunch

Unlock the mysteries of the Mayans with this tour to Chichén Itzá, a magical cenote & Valladolid. Start this experience by visiting the charming Valladolid,...

12 hours Hotel pickup offered Free Cancellation
4.8 (13,749)
from
$39
Mr. Sanchos Beach Club All-Inclusive Day Pass
4.7 (7,450)

Mr. Sanchos Beach Club All-Inclusive Day Pass

Spend a relaxing day under the Cozumel sun at Mr. Sancho's Beach Club, where this day pass provides an all-you-can-eat and all-you-can-drink experience. Enjoy food...

1 to 9 hours Free Cancellation
4.7 (7,450)
from
$79
Cozumel: Paradise Beach Club All-Inclusive Day Pass

Paradise Beach is now offering an all-inclusive option. You can choose from our excellent menu (No Buffet) served at either of our two restaurants, or …More

4.7 (3,809)

Cozumel: Paradise Beach Club All-Inclusive Day Pass

4.7 (3,809)

Paradise Beach is now offering an all-inclusive option. You can choose from our excellent menu (No Buffet) served at either of our two restaurants, or...

8 hours Free Cancellation
4.7 (3,809)
from
$81
Jade Caverns and Mayan Village Cozumel ATV TOUR

Ride your own single or double ATV in the company of your guide to go off-roading through astonishing trails in the jungle and Mayan Village! …More

4.9 (1,232)

Jade Caverns and Mayan Village Cozumel ATV TOUR

4.9 (1,232)

Ride your own single or double ATV in the company of your guide to go off-roading through astonishing trails in the jungle and Mayan Village!...

3 hours 30 minutes Hotel pickup offered Free Cancellation
4.9 (1,232)
from
$79
Chichen Itza, Cenote & Valladolid Tour with Tequila and Lunch

Unlock the mysteries of the Mayans with this tour to Chichén Itzá, a magical cenote & Valladolid. Start this experience by visiting the charming Valladolid, …More

4.8 (13,749)

Chichen Itza, Cenote & Valladolid Tour with Tequila and Lunch

4.8 (13,749)

Unlock the mysteries of the Mayans with this tour to Chichén Itzá, a magical cenote & Valladolid. Start this experience by visiting the charming Valladolid,...

12 hours Hotel pickup offered Free Cancellation
4.8 (13,749)
from
$39
Mr. Sanchos Beach Club All-Inclusive Day Pass

Spend a relaxing day under the Cozumel sun at Mr. Sancho's Beach Club, where this day pass provides an all-you-can-eat and all-you-can-drink experience. Enjoy food …More

4.7 (7,450)

Mr. Sanchos Beach Club All-Inclusive Day Pass

4.7 (7,450)

Spend a relaxing day under the Cozumel sun at Mr. Sancho's Beach Club, where this day pass provides an all-you-can-eat and all-you-can-drink experience. Enjoy food...

1 to 9 hours Free Cancellation
4.7 (7,450)
from
$79

Frequently Asked Questions (7)

Activity name

The answers provided below were previously given in response to questions from City Balloon Tours customers.

Filter by:

Q: What is the cancellation policy for the General Admission?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Admission Ticket to The Mayan Cacao.
The following is NOT included:
  • Pictures & Souvenirs.
  • Transportation.
  • Margaritas.
  • Other services not mentioned.
Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 5. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the General Admission is as follows:

  • Wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Service animals allowed
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for General Admission will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024
Q: How long does a refund take to reach my card, and can I get it faster?
A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

What's Included

Activity name

  • Admission Ticket to The Mayan Cacao
  • Pictures & Souvenirs
  • Transportation
  • Margaritas
  • Other services not mentioned

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • All areas and surfaces are wheelchair accessible
  • Service animals allowed
  • Suitable for all physical fitness levels
  • Infants and small children can ride in a pram or stroller
  • Infants are required to sit on an adult’s lap
  • It is recommended to apply mosquito repellent
  • Wear comfortable walking shoes
  • This tour/activity will have a maximum of 1 travelers

Report Product Issue

Activity name