Overview
If your cruise arrives at Puerto Costa Maya, this tour is one of the best ways to enjoy an unforgettable natural experience. The Bacalar Lagoon, famous for its incredible turquoise and deep blue tones, is considered one of the most beautiful gems of the Mexican Caribbean. Our Bacalar Lagoon & Cenote Exploration Tour combines adventure, culture, and relaxation in a half-day excursion designed especially for cruise passengers looking for more than just sun and beach.
What's Included
- Pontoon boat ride on the Lagoon of Seven Colors, to admire its breathtaking scenery.
- Refreshing drinks: purified water, sodas, beer, and tequila.
- Round-trip transportation from Puerto Costa Maya in comfortable, air-conditioned vehicles.
- Exploration of famous cenotes: Black Cenote and Emerald Cenote
- Free time to swim and relax in the crystal-clear waters of the Bacalar Lagoon.
- Tasting of honey pineapple, a sweet and refreshing local fruit.
- Cruise through the Pirates’ Channel, a historic site that once connected the lagoon to the Bay of Chetumal.
- Expert bilingual guide sharing history, culture, and nature of the Bacalar Lagoon and its cenotes.
- Tax
Meeting Location
Av. P.º del Puerto 1300
Nuevo, 77976 Mahahual, Q.R., Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
What To Expect
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Lago Bacalar (Lake of the Seven Colors)
1 hour 30 minutes Admission Ticket Included
Lago Bacalar (Lake of the Seven Colors)
30 minutes Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
- This tour/activity will have a maximum of 14 travelers
Frequently Asked Questions (8)
Q: What is the cancellation policy for the laguna de bacalar y cenote exploration?
Cancellation Policy
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Activity code: C-233207P2
Traveler Photos
Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
- Pontoon boat ride on the Lagoon of Seven Colors, to admire its breathtaking scenery.
- Refreshing drinks: purified water, sodas, beer, and tequila.
- Round-trip transportation from Puerto Costa Maya in comfortable, air-conditioned vehicles.
- Exploration of famous cenotes: Black Cenote and Emerald Cenote.
- Free time to swim and relax in the crystal-clear waters of the Bacalar Lagoon.
- Tasting of honey pineapple, a sweet and refreshing local fruit.
- Cruise through the Pirates’ Channel, a historic site that once connected the lagoon to the Bay of Chetumal.
- Expert bilingual guide sharing history, culture, and nature of the Bacalar Lagoon and its cenotes.
- Tax.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the laguna de bacalar y cenote exploration is as follows:
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for laguna de bacalar y cenote exploration will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Pontoon boat ride on the Lagoon of Seven Colors, to admire its breathtaking scenery.
- Refreshing drinks: purified water, sodas, beer, and tequila.
- Round-trip transportation from Puerto Costa Maya in comfortable, air-conditioned vehicles.
- Exploration of famous cenotes: Black Cenote and Emerald Cenote
- Free time to swim and relax in the crystal-clear waters of the Bacalar Lagoon.
- Tasting of honey pineapple, a sweet and refreshing local fruit.
- Cruise through the Pirates’ Channel, a historic site that once connected the lagoon to the Bay of Chetumal.
- Expert bilingual guide sharing history, culture, and nature of the Bacalar Lagoon and its cenotes.
- Tax
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
- This tour/activity will have a maximum of 14 travelers
