Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya
Overview
As your cruise arrives in Costa Maya, a day of local culture, traditional flavors, and the turquoise waters of Bacalar awaits beyond the port.
Spend time with a local Maya family in Chacchoben Village, where traditions are still part of everyday life. Learn about local plants and traditional home remedies still used today, try making a tortilla by hand, discover family recipes and ingredients, and share an authentic home-cooked Maya lunch with your hosts.
From Chacchoben, the day continues at Bacalar’s Seven Color Lagoon, whose waterways once served as a haven and passage for Caribbean pirates. Spend nearly two hours swimming, kayaking, floating on a tube, or simply relaxing by the water with a refreshing drink before returning to Costa Maya.
What's Included
- Carbonated beverages Soda/Pop
- Bottled water
- Kayaks, floating tubes, loungers, and lagoon facilities
- Visit to a Maya family home in Chacchoben Village
- Two alcoholic drinks for guests 21 and older
- Round-trip air-conditioned transportation
- Bacalar Seven Color Lagoon access
- Hands-on tortilla-making demonstration
- Authentic Mayan lunch with fresh local ingredients
- Certified local tour guide
- Alcoholic beverages Additional and premium alcoholic drinks
- Gratuities
- Souvenirs
Meeting Location
Av. P.º del Puerto Lote Othónl
Casitas, 77976 Mahahual, Q.R., Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
Chacchoben
2 hours 45 minutes Admission Ticket Free
Lago Bacalar (Lake of the Seven Colors)
2 hours 45 minutes Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with poor cardiovascular health
- The lagoon portion is not wheelchair accessible due to the natural terrain and access points.
- Kayaking is not permitted for pregnant guests.
- For kayaking, the maximum weight is 220 lbs for a single kayak or 270 lbs combined for a double kayak.
- Transportation vehicles can accommodate foldable wheelchairs only. Vehicles are not wheelchair-adapted, and non-folding wheelchairs cannot be accommodated.
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
- This tour will depart one hour after your cruise arrives to port from Plaza Las Fuentes, conveniently located just a few steps away from the main access of Costa Maya Port.
- Please note that the total walking time from your cruise ship to the meeting point is about 15 minutes.
- No port, no pay! Guaranteed full refund if your cruise ship does not call port in Costa Maya at all
- This experience is best appreciated by children ages 6 and older.
- Life jackets are mandatory for all water activities and are provided.
- Children must be 10 years or older to paddle a single kayak alone. Children under 10 may kayak with a supervising adult.
- Vegetarian and gluten-free meals are available upon request. Please advise us in advance of any dietary requirements or food allergies.
- Guests 21 and older receive two alcoholic beverages. Additional premium drinks may be purchased separately.
- Bring a swimsuit, personal towel, change of clothes, hat, and biodegradable sunscreen.
- Water activities may be restricted or temporarily suspended by local authorities due to wind, lightning, or other unsafe weather conditions.
- The tour operates rain or shine, so please dress according to the forecast.
- Late Arrivals / No-Shows: Guests who arrive late or fail to show up for their scheduled activity are not eligible for a refund.
- This tour/activity will have a maximum of 80 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya?
Cancellation Policy
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Activity code: C-231394P4
Traveler Photos
Reviews
Average 4.86 out of 5 stars based on 7 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Carbonated beverages. Soda/Pop.
- Bottled water.
- Kayaks, floating tubes, loungers, and lagoon facilities.
- Visit to a Maya family home in Chacchoben Village.
- Two alcoholic drinks for guests 21 and older.
- Round-trip air-conditioned transportation.
- Bacalar Seven Color Lagoon access.
- Hands-on tortilla-making demonstration.
- Authentic Mayan lunch with fresh local ingredients.
- Certified local tour guide.
- Alcoholic beverages. Additional and premium alcoholic drinks.
- Gratuities.
- Souvenirs.
There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya is as follows:
- Not recommended for travelers with poor cardiovascular health
- The lagoon portion is not wheelchair accessible due to the natural terrain and access points.
- Kayaking is not permitted for pregnant guests.
- For kayaking, the maximum weight is 220 lbs for a single kayak or 270 lbs combined for a double kayak.
- Transportation vehicles can accommodate foldable wheelchairs only. Vehicles are not wheelchair-adapted, and non-folding wheelchairs cannot be accommodated.
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Bacalar Seven Color Lagoon and Mayan Experience from Costa Maya will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Carbonated beveragesSoda/Pop
- Bottled water
- Kayaks, floating tubes, loungers, and lagoon facilities
- Visit to a Maya family home in Chacchoben Village
- Two alcoholic drinks for guests 21 and older
- Round-trip air-conditioned transportation
- Bacalar Seven Color Lagoon access
- Hands-on tortilla-making demonstration
- Authentic Mayan lunch with fresh local ingredients
- Certified local tour guide
- Alcoholic beveragesAdditional and premium alcoholic drinks
- Gratuities
- Souvenirs
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with poor cardiovascular health
- The lagoon portion is not wheelchair accessible due to the natural terrain and access points.
- Kayaking is not permitted for pregnant guests.
- For kayaking, the maximum weight is 220 lbs for a single kayak or 270 lbs combined for a double kayak.
- Transportation vehicles can accommodate foldable wheelchairs only. Vehicles are not wheelchair-adapted, and non-folding wheelchairs cannot be accommodated.
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
- This tour will depart one hour after your cruise arrives to port from Plaza Las Fuentes, conveniently located just a few steps away from the main access of Costa Maya Port.
- Please note that the total walking time from your cruise ship to the meeting point is about 15 minutes.
- No port, no pay! Guaranteed full refund if your cruise ship does not call port in Costa Maya at all
- This experience is best appreciated by children ages 6 and older.
- Life jackets are mandatory for all water activities and are provided.
- Children must be 10 years or older to paddle a single kayak alone. Children under 10 may kayak with a supervising adult.
- Vegetarian and gluten-free meals are available upon request. Please advise us in advance of any dietary requirements or food allergies.
- Guests 21 and older receive two alcoholic beverages. Additional premium drinks may be purchased separately.
- Bring a swimsuit, personal towel, change of clothes, hat, and biodegradable sunscreen.
- Water activities may be restricted or temporarily suspended by local authorities due to wind, lightning, or other unsafe weather conditions.
- The tour operates rain or shine, so please dress according to the forecast.
- Late Arrivals / No-Shows: Guests who arrive late or fail to show up for their scheduled activity are not eligible for a refund.
- This tour/activity will have a maximum of 80 travelers
