Cocoa Beach Dolphin and Wildlife Tour

We do accept walk-ups (space permitting), but we strongly recommend you call ahead to reserve a seat. There is no charge for Infants under 2, however, they must be accounted for with a booking; this is a USCG requirement.

We do not allow coolers on board. However, we do sell water, soft drinks, and alcoholic beverages on board. We accept both cash and credit cards.

Our customers have exclusive half-off pricing to park at the private parking lot located at 420 W. Cocoa Beach Causeway. This parking is adjacent to a car wash, and our office/gift shop is also located there. Upon making a reservation or booking, you will be provided with an access code to enable discounted parking for just $2.00 per hour. You will also be provided with a code to access private restrooms on the property.

We require 24 hours’ notice of cancellation for a full refund, otherwise we offer free re-scheduling to a later tour.

Our tours cruise the protected and natural waters of the Cocoa Beach Thousand Islands, part of the Banana River Lagoon System.

Yes. Please call ahead using the phone number found on the email after booking, as it requires advanced preparation on our end.

Meet up point is in W Cocoa Beach Causeway, Cocoa Beach, FL and your email confirmation will have full directions and visual cues so it’s easy for you to find.

Our Wildlife sightseeing tours run approximately 2 hours. Our Sunset cruise is approximately 90 min.

This is Florida, and we have learned to operate year-round, despite occasional winds or storms that can affect our tours. We make every effort to operate our tours, as long as they can be accomplished safely and comfortable. If weather impacts a tour, will may have to delay or cancel the tour. If we cancel due to weather, you will have the option to be refunded re-schedule. Please note that weather cancellations or delays are at the discretion of our experienced Captains, and not something we take lightly. You can rest assured that if your Captain deems the weather ok to operate your tour, you will be in safe hands.

If you have any doubts about becoming seasick on the water, we recommend taking a Dramamine® Motion Sickness Relief tablet the night before your trip. Some people recommend taking it the night before your cruise and then again that morning so you will not feel so drowsy.

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Accessibility information for the Cocoa Beach Dolphin and Wildlife Tour is as follows:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for Cocoa Beach Dolphin and Wildlife Tour will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.