Xel-Ha Water Park All Inclusive Experience - Transportation Included
Overview
Xel-Há Park offers one of the best holiday experiences right in the heart of the Riviera Maya. Get unlimited snorkeling, food and drinks while you are able to observe multicolor fish and a great diversity of marine species that inhabit the fresh waters of its rivers, cenotes and a natural inlet.
No matter where you look, you will be able to perceive the countless secrets that nature keeps under each rock and on each leaf. Among its trails in the jungle, between the roots of the mangrove and with the 360° views from the top of the Scenic Lighthouse at 131 ft high, you can contemplate the beauty of the Riviera Maya and the Mexican Caribbean in all its splendor, because the magic of the planet lives inside these magnificent waters! In addition, yo u will have at your disposal a high-quality all-inclusive service and guaranteed fun at all times.
What's Included
- World of Adventure: games of ropes, zip lines and jumps from 5 meters high
- Unlimited snorkeling in the river and inlet
- Use of snorkel equipment with a gift tube ($15.40 USD refundable deposit is required)
- Unlimited alcoholic beverages and domestic open bar
- Rest areas with lounge chairs and hammocks.
- Buffet lunch from 11:30 am to 5:30 pm
- The children's World
- Transportation with air conditioning on a round trip from your hotel
- Optional water activities
Meeting and Pickup
Meeting points for travelers that are in downtown hotels and Airbnb’s or any location that we can't reach:Cancún Meeting Point: Marina Puerto Cancún (mall)Puerto Morelos Meeting Point: Hacienda MorelosPlaya Del Carmen: Plaza Antigua or Plaza Las Perlas (contact customer care for support)Tulum: There is no pick up in any hotel or Airbnb, the meeting point will be outside the Aloft Tulum.The pickup time is set according to your location and start at 7:00 am, the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will be not be able to provide the service.
What To Expect
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Xel-Há Park
10 hours Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- It is not possible to change the date on the day of your visit
- Use sunscreen, sunglasses and insect repellent.
- Wear comfortable clothes and shoes.
- Bring your swimsuit and extra clothes for you to change.
- This tour/activity will have a maximum of 60 travelers
Frequently Asked Questions (8)
Q: Will I get seasick on Xel-Ha Water Park All Inclusive Experience – Transportation Included?
Cancellation Policy
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Activity code: C-183559P34
Traveler Photos
Reviews
Average 4.25 out of 5 stars based on 4 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
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If you have any doubts about becoming seasick on the water, we recommend taking a Dramamine® Motion Sickness Relief tablet the night before your trip. Some people recommend taking it the night before your cruise and then again that morning so you will not feel so drowsy.
Feb 2023- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- World of Adventure: games of ropes, zip lines and jumps from 5 meters high.
- Unlimited snorkeling in the river and inlet.
- Use of snorkel equipment with a gift tube ($15.40 USD refundable deposit is required).
- Unlimited alcoholic beverages and domestic open bar.
- Rest areas with lounge chairs and hammocks.
- Buffet lunch from 11:30 am to 5:30 pm.
- The children's World.
- Transportation with air conditioning on a round trip from your hotel.
- Optional water activities.
The minimum age to participate is 5. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Xel-Ha Water Park All Inclusive Experience - Transportation Included is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Xel-Ha Water Park All Inclusive Experience – Transportation Included will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- World of Adventure: games of ropes, zip lines and jumps from 5 meters high
- Unlimited snorkeling in the river and inlet
- Use of snorkel equipment with a gift tube ($15.40 USD refundable deposit is required)
- Unlimited alcoholic beverages and domestic open bar
- Rest areas with lounge chairs and hammocks.
- Buffet lunch from 11:30 am to 5:30 pm
- The children's World
- Transportation with air conditioning on a round trip from your hotel
- Optional water activities
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- It is not possible to change the date on the day of your visit
- Use sunscreen, sunglasses and insect repellent.
- Wear comfortable clothes and shoes.
- Bring your swimsuit and extra clothes for you to change.
- This tour/activity will have a maximum of 60 travelers
