Xel-Há All-Inclusive with Transportation from Cancun and Riviera Maya
Overview
Enjoy a full day at Xel-Há with all-inclusive access and round-trip transportation from selected hotels and meeting points in Cancún, Playa del Carmen, and Riviera Maya. Explore the natural cove practicing snorkeling, tour the river on a floating tire, slide from the Mirador Lighthouse and enjoy water zip lines, trails, cenotes, and special areas for children. During your visit you will have continental breakfast, snacks, buffet lunch, non-alcoholic beverages, and national open bar. Snorkeling gear, life jacket, tires, bicycle, locker, and a towel are also included. Select your hotel or meeting point when booking; the exact pickup time will be confirmed after the reservation.
What's Included
- All-inclusive entrance to Xel-Há park.
- Locker, a towel, changing rooms, showers, bicycles, cots, and hammocks.
- Snorkel in the cove, Xel-Há river, Mirador Lighthouse, water ziplines, and Children's World.
- Snorkeling gear, life jacket, and inflatable rings.
- Round trip shared transport with air conditioning from hotels and authorized points.
- Continental breakfast, snacks, and buffet food during established hours.
- National open bar and non-alcoholic drinks during the visit.
- Optional premium activities, such as Adrenaline, Sea Trek, or Snuba.
- Photography and video services.
Meeting and Pickup
Pickup is available only from the hotels and meeting points indicated when booking. If your accommodation does not appear on the list, select the closest available meeting point. The exact pickup time will be confirmed after booking. The transport has a scheduled return time and early returns are not offered.
What To Expect
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Safe & secure Easy breezy Hassle‑free
Xelha
8 hours Admission Ticket Free
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 50 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Xel-Há All-Inclusive with Transportation from Cancun and Riviera Maya?
Cancellation Policy
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Activity code: C-201089P13
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Reviews
Average 4.57 out of 5 stars based on 21 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- All-inclusive entrance to Xel-Há park.
- Locker, a towel, changing rooms, showers, bicycles, cots, and hammocks.
- Snorkel in the cove, Xel-Há river, Mirador Lighthouse, water ziplines, and Children's World.
- Snorkeling gear, life jacket, and inflatable rings.
- Round trip shared transport with air conditioning from hotels and authorized points.
- Continental breakfast, snacks, and buffet food during established hours.
- National open bar and non-alcoholic drinks during the visit.
- Optional premium activities, such as Adrenaline, Sea Trek, or Snuba.
- Photography and video services.
There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Xel-Há All-Inclusive with Transportation from Cancun and Riviera Maya is as follows:
- Wheelchair accessible
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Xel-Há All-Inclusive with Transportation from Cancun and Riviera Maya will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- All-inclusive entrance to Xel-Há park.
- Locker, a towel, changing rooms, showers, bicycles, cots, and hammocks.
- Snorkel in the cove, Xel-Há river, Mirador Lighthouse, water ziplines, and Children's World.
- Snorkeling gear, life jacket, and inflatable rings.
- Round trip shared transport with air conditioning from hotels and authorized points.
- Continental breakfast, snacks, and buffet food during established hours.
- National open bar and non-alcoholic drinks during the visit.
- Optional premium activities, such as Adrenaline, Sea Trek, or Snuba.
- Photography and video services.
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- This tour/activity will have a maximum of 50 travelers
