Guided tour to Tulum + Cenote Express
Overview
Travel back in time on our Tulum-Cenote Express tour. Tulum is a mysterious city, with impressive views of the Caribbean Sea. You will be able to discover secrets of this ancient walled city with the help of the guides, who will give you interesting information about this rich culture.
First, we will visit the mystical archaeological zone of Tulum, which is very well preserved, which is framed by the turquoise waters of the Mexican Caribbean. Our guide
certificate will tell our visitors about the wonderful history of the Mayans and each of the temples in this place. You will hear about the theories of their rituals and customs.
After being amazed by the Mayan culture, you will have the opportunity to enter the jungle to immerse yourself in a cenote. These are bodies of water considered sacred by the Mayans, you will feel a connection with nature when you cool off in one of these natural pools and you will be filled with energy.
What's Included
- Bottled water
- Use of Snorkelling equipment
- Air-conditioned vehicle
- Gratuities
- Admissions, taxes and rents
Meeting and Pickup
Depending on the option selected, this tour includes transportation from a designated meeting point or pick-up from your hotel or the nearest accessible point. Please review the details of each option before booking.
This activity ends back at the meeting point.
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
What To Expect
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Tulum Archaeological Site
2 hours Admission Ticket Free
Cenotes Casa Tortuga Tulum
2 hours Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- Total tour time approximately 6 hours
- This tour/activity will have a maximum of 50 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Guided tour to Tulum + Cenote Express?
Cancellation Policy
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Activity code: C-36736P7
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Reviews
Average 4.56 out of 5 stars based on 25 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Bottled water.
- Use of Snorkelling equipment.
- Air-conditioned vehicle.
- Gratuities.
- Admissions, taxes and rents.
There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Guided tour to Tulum + Cenote Express is as follows:
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Guided tour to Tulum + Cenote Express will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Bottled water
- Use of Snorkelling equipment
- Air-conditioned vehicle
- Gratuities
- Admissions, taxes and rents
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- Total tour time approximately 6 hours
- This tour/activity will have a maximum of 50 travelers
