Overview
Bacalar is home to Mexico's largest and most beautiful lagoon, and one of only a handful of Pueblos Mágicos in Quintana Roo. With its laid-back, low-key charm, it remains one of the most magical — and least crowded — places left in Mexico. Known as the "Lagoon of Seven Colors" for its seven stunning shades of blue, Bacalar is truly one of the country's best-kept secrets. This tour combines rich history, with panoramic views from the Fort of San Felipe, and relaxation at El Mármol Club on the lagoon's shores, including 1 hour of kayaking and full access to the club's amenities.
What's Included
- Panoramic View of "Fuerte de San Felipe"
- Access to Club MarMol with Kayak for 1 hour
- Hotel Pick up & Drop off from Cancún
- Access to Cenote Azul
- Breakfast and Lunch in a restaurant
- Bilingual Guide
- Tips & Souvenirs
- Beverages in the restaurant
Meeting and Pickup
Meeting points for travelers that are in downtown hotels and Airbnb’s or any location that we can't reach:Cancun Meeting Point: in front the lobby Smart Cancún by Oasis in Tulum AvenueThe pickup time is set according to your location and starts at 05:30 am, the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will be not be able to provide the service.
What To Expect
Book Online
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Cenote Azul
1 hour Admission Ticket Included
Club Múuyal Bacalar
2 hours Admission Ticket Included
Bacalar
2 hours Admission Ticket Free
Fuerte San Felipe Bacalar (pass by)
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Use biodegradable sunscreen and insect repellent.
- Bring your swimsuit, towels and extra clothes for a change.
- Wear comfortable clothes and shoes.
- This tour may take more than 12 hours due to the logistics of pickups and traffic
- For your comfort and safety, this tour operates with a two-stage transportation system. You'll first be picked up in a smaller vehicle (van or bus) and transferred to a central meeting point, where all guests from your tour group are consolidated into one larger bus for the journey to Bacalar. This ensures a smooth, well-coordinated trip for everyone.
- This tour/activity will have a maximum of 60 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Bacalar Lagoon, Cenote Azul & El Mármol Kayak Tour from Cancún?
Cancellation Policy
Still have questions?
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Activity code: C-208725P55
Traveler Photos
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Panoramic View of "Fuerte de San Felipe".
- Access to Club MarMol with Kayak for 1 hour.
- Hotel Pick up & Drop off from Cancún.
- Access to Cenote Azul.
- Breakfast and Lunch in a restaurant.
- Bilingual Guide.
- Tips & Souvenirs.
- Beverages in the restaurant.
There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Bacalar Lagoon, Cenote Azul & El Mármol Kayak Tour from Cancún is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Bacalar Lagoon, Cenote Azul & El Mármol Kayak Tour from Cancún will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Panoramic View of "Fuerte de San Felipe"
- Access to Club MarMol with Kayak for 1 hour
- Hotel Pick up & Drop off from Cancún
- Access to Cenote Azul
- Breakfast and Lunch in a restaurant
- Bilingual Guide
- Tips & Souvenirs
- Beverages in the restaurant
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Use biodegradable sunscreen and insect repellent.
- Bring your swimsuit, towels and extra clothes for a change.
- Wear comfortable clothes and shoes.
- This tour may take more than 12 hours due to the logistics of pickups and traffic
- For your comfort and safety, this tour operates with a two-stage transportation system. You'll first be picked up in a smaller vehicle (van or bus) and transferred to a central meeting point, where all guests from your tour group are consolidated into one larger bus for the journey to Bacalar. This ensures a smooth, well-coordinated trip for everyone.
- This tour/activity will have a maximum of 60 travelers
