Round Trip from Airport (CUN) to Hotel Zone or Downtown
Overview
Private transportation with complimentary water. Our representative will be waiting for your arrival minutes before your departure to make your service a quality experience. We avoid waiting time, we monitor your flight at all times, vehicles have GPS monitored by our logistics team. Speed controlled by our operations center. If you suffer any unforeseen event and it takes more than 60 minutes we provide you with another transportation, your service is guaranteed even if you do not arrive the day of the reservation we can postpone your trip without any problem.
What's Included
- Bottled water
- Private transportation
- Air-conditioned vehicle
- Gratuities
Meeting and Pickup
MEETING POINT AT THE AIRPORT:1. If your flight lands at International Airlines Terminal number 2: Once outside the building turn right and look for the “Grab and Go Restaurant” the company representative will be waiting for you in front with a Tablet with your name on it.2. If your flight lands at Domestic Airlines Terminal 2: After passing through immigration go straight ahead until you find the first automatic door (LOOK FOR THE TRANSPORTATION AND TAXI SERVICES SIGN) and turn right, Once outside the building the company representative will be in front of the “Welcome Bar” waiting for you in front with a Tablet with your name on it.3. If your flight lands in Terminal 3: Once you pass Immigration (LOOK FOR THE TRANSPORTATION AND TAXI SERVICES SIGN) Once outside the building go straight ahead and the company representative will be waiting for you at the corner of the “MargaritaVille Bar” with a Tablet with your name on it.4. If your flight lands at Terminal 4: After passing through immigration go straight ahead until you find the first automatic gate and turn left towards the departure gates (LOOK FOR THE TRANSPORTATION AND TAXI SERVICES SIGN) NOT in the Family and Friends Area please do not get confused. The company representative will be waiting for you in front of platform “C” with a tablet with your name on it.
What To Expect
Please go directly through the exit doors (MARKED GROUND TRANSPORTATION AND TAXIS) If any representatives from other agencies or hotels try to stop you THERE ARE MANY SCAMMERS Please do not stop, and help us get to our representative (we will be here waiting so please do not believe people who say our team left and will reimburse you, that they are on a call with us, or that we are not there).
Additional Info
- Confirmation is instant and will be received at time of booking
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Round Trip from Airport (CUN) to Hotel Zone or Downtown?
Cancellation Policy
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Activity code: C-477399P1
Traveler Photos
Reviews
Average 4.00 out of 5 stars based on 8 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Bottled water.
- Private transportation.
- Air-conditioned vehicle.
- Gratuities.
There is no minimum age for this tour, so bring your wee one along for an adventure..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Round Trip from Airport (CUN) to Hotel Zone or Downtown is as follows:
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Round Trip from Airport (CUN) to Hotel Zone or Downtown will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Bottled water
- Private transportation
- Air-conditioned vehicle
- Gratuities
Additional Info
- Confirmation is instant and will be received at time of booking
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
