Overview
This experience stands out for being completely private, flexible and focused on quality of service. We design the tour to avoid crowds and give you the time needed at each stop, without rushing or rigid itineraries.
From the skip-the-line access at Chichen Itza, to visiting a cenote inside a historic hacienda and free time in Valladolid, every moment is designed to make you enjoy an authentic, comfortable and personalized experience.
What's Included
- Snacks
- Carbonated beverages Soda/Pop
- Bottled water
- Private transportation
- WiFi on board
- ENTRANCE AND TAXES OF ARCHAEOLOGICAL AREA
- Air-conditioned vehicle
- Parking Fees
- ENTRANCE TO THE OXMAN CENOTE ESTATE
- Meals Food is not included, allowing you to enjoy a gastronomic experience to your liking during the tour.
- Gratuities
Meeting and Pickup
What To Expect
Book Online
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Chichen Itza
1 hour 30 minutes Admission Ticket Free
Hacienda Oxman Cenote
1 hour 30 minutes Admission Ticket Included
El Mesón del Marqués
1 hour 30 minutes Admission Ticket Free
Valladolid
40 minutes Admission Ticket Free
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Private tour Customizable to Chichen Itza and cenote and Valladolid?
Cancellation Policy
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Activity code: C-5651976P2
Traveler Photos
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Snacks.
- Carbonated beverages. Soda/Pop.
- Bottled water.
- Private transportation.
- WiFi on board.
- ENTRANCE AND TAXES OF ARCHAEOLOGICAL AREA.
- Air-conditioned vehicle.
- Parking Fees.
- ENTRANCE TO THE OXMAN CENOTE ESTATE.
- Meals. Food is not included, allowing you to enjoy a gastronomic experience to your liking during the tour.
- Gratuities.
There is no minimum age for this tour, so bring your wee one along for an adventure..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Private tour Customizable to Chichen Itza and cenote and Valladolid is as follows:
- Service animals allowed
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Private tour Customizable to Chichen Itza and cenote and Valladolid will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Snacks
- Carbonated beveragesSoda/Pop
- Bottled water
- Private transportation
- WiFi on board
- ENTRANCE AND TAXES OF ARCHAEOLOGICAL AREA
- Air-conditioned vehicle
- Parking Fees
- ENTRANCE TO THE OXMAN CENOTE ESTATE
- MealsFood is not included, allowing you to enjoy a gastronomic experience to your liking during the tour.
- Gratuities
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
