Mayan Cenotes Experience with Mayan Ruins or Local Community
Overview
Your comfortable transportation will make the first stop at Tulum, after a comprehensive and tailored briefing from your local guide, you will choose between entering the famous Tulum Archaeological Site on a self-guided visit or free time shopping at the local Mayan community. Regardless of your choice, you will learn about Mayan culture, history and heritage.
The next leg of the journey will be a selection of Mayan Cenotes, ideal to refresh yourself.
This experience will provide you with the opportunity to visit the following cenote types:
- Young: A cavern type cenote unique due to its turquoise waters
- Semi-Young: A cavern type cenote with sky-blue waters
- Old: An open cenote with light-green waters
- Old: An open cenote with crystal-clear waters
Once your visit to the cenotes is complete, you will enjoy a delicious Mexican Mayan lunch just before starting your smooth ride back to your hotel or meeting point.
What's Included
- Lunch Baguette (Please inform dietary restrictions)
- Soft drinks during lunch (Soda/Pop, bottled water)
- Use of Snorkelling equipment
- Hotel pickup from most Cancun & Riviera Maya hotels (Only if purchased)
- Cenote tour with choice of self-guided visit to Mayan Ruins or Shopping time at Mayan Village
- Mandatory fees (Govt tax 420MXN and Tulum fee 100MXN)
- Additional services/amenities (Wetsuits, Photos, Videos, Souvenirs)
- Food and beverages not listed as inclusions
- Hotel pickup and drop-off if you select the meeting point option
- Gratuities (Optional)
Meeting and Pickup
Included with the option “Tour with Hotel Pickup”.
For the option “Tour with Meeting Point”.
This activity ends back at the meeting point.
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
What To Expect
Book Online
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Tulum Archaeological Site
1 hour 30 minutes Admission Ticket Free
Cenote Caracol
3 hours Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Children 2 and younger are complimentary and must be accompanied by a paying adult.
- You must contact the local Tour Operator to confirm your exact departure time from your hotel or meeting point. If your hotel is outside coverage, you will be asked to meet the tour at a nearby location.
- Upon arrival at Tulum, you will choose between accessing the Archaeological site for a self-guided visit or spend your time shopping at the local Mayan Community
- Please be ready and waiting at least 10 minutes prior your departure time, drivers are not allowed to wait for more than 5 minutes per stop.
- This tour/activity will have a maximum of 50 travelers
Frequently Asked Questions (8)
Q: What is the cancellation policy for the Mayan Cenotes Experience with Mayan Ruins or Local Community?
Cancellation Policy
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Activity code: C-279586P74
Traveler Photos
Reviews
Average 4.88 out of 5 stars based on 17 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
- Lunch. Baguette (Please inform dietary restrictions).
- Soft drinks during lunch (Soda/Pop, bottled water).
- Use of Snorkelling equipment.
- Hotel pickup from most Cancun & Riviera Maya hotels (Only if purchased).
- Cenote tour with choice of self-guided visit to Mayan Ruins or Shopping time at Mayan Village.
- Mandatory fees (Govt tax 420MXN and Tulum fee 100MXN).
- Additional services/amenities (Wetsuits, Photos, Videos, Souvenirs).
- Food and beverages not listed as inclusions.
- Hotel pickup and drop-off if you select the meeting point option.
- Gratuities (Optional).
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Mayan Cenotes Experience with Mayan Ruins or Local Community is as follows:
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Mayan Cenotes Experience with Mayan Ruins or Local Community will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- LunchBaguette (Please inform dietary restrictions)
- Soft drinks during lunch (Soda/Pop, bottled water)
- Use of Snorkelling equipment
- Hotel pickup from most Cancun & Riviera Maya hotels (Only if purchased)
- Cenote tour with choice of self-guided visit to Mayan Ruins or Shopping time at Mayan Village
- Mandatory fees (Govt tax 420MXN and Tulum fee 100MXN)
- Additional services/amenities (Wetsuits, Photos, Videos, Souvenirs)
- Food and beverages not listed as inclusions
- Hotel pickup and drop-off if you select the meeting point option
- Gratuities (Optional)
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Children 2 and younger are complimentary and must be accompanied by a paying adult.
- You must contact the local Tour Operator to confirm your exact departure time from your hotel or meeting point. If your hotel is outside coverage, you will be asked to meet the tour at a nearby location.
- Upon arrival at Tulum, you will choose between accessing the Archaeological site for a self-guided visit or spend your time shopping at the local Mayan Community
- Please be ready and waiting at least 10 minutes prior your departure time, drivers are not allowed to wait for more than 5 minutes per stop.
- This tour/activity will have a maximum of 50 travelers
