Overview
Witness one of nature’s most spectacular marine events with a whale shark experience in Cancun!
If you are looking for a once-in-a-lifetime experience, swimming with whale sharks should be on your list for the trip. Whale sharks are the largest fish in the ocean, these sea creatures are gentle giants that feed on plankton and feel really comfortable with humans.
Enjoy the possibility of swimming with or observing whale sharks depending on regulations and sea conditions. Experience a small-group tour designed to provide more comfort and personalized attention.
Discover whale sharks in their natural habitat while following conservation guidelines. Learn about these incredible animals while enjoying the natural beauty of the Caribbean.
Experience an authentic wildlife adventure that cannot be replicated. Don't miss the opportunity to connect with nature and marine life during your vacation!
What's Included
- Round-trip boat excursion from Punta Sam
- Soft drinks and water
- Box Lunch: sandwich, fruit, ceviche
- Use of Snorkelling equipment
- Whale shark sightseeing (subject to natural and weather conditions)
- Federal Tax Port
- Ground transportation from hotels in Cancún (extra cost)
- Photo package (optional with extra cost)
Meeting Location
Punta Sam
Q.R., Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
Punta Sam
8 hours Admission Ticket Free
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Swimming skills are required to participate in this tour.
- This tour is not recommended for children under 11 years old. Level of difficulty
- Travelers should have at least a moderate level of physical fitness
- Infants are required to sit on an adult’s lap
- Whale shark sightings depend on natural conditions and cannot be guaranteed
- This tour/activity will have a maximum of 10 travelers
Frequently Asked Questions (9)
Q: Will I get seasick on Live the experience of Swimming with the Whale Shark in Cancun?
Cancellation Policy
Still have questions?
We're here to help.
Activity code: C-168391P61
Traveler Photos
Additional Info
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Frequently Asked Questions (9)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
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If you have any doubts about becoming seasick on the water, we recommend taking a Dramamine® Motion Sickness Relief tablet the night before your trip. Some people recommend taking it the night before your cruise and then again that morning so you will not feel so drowsy.
Feb 2023- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
- Round-trip boat excursion from Punta Sam.
- Soft drinks and water.
- Box Lunch: sandwich, fruit, ceviche.
- Use of Snorkelling equipment.
- Whale shark sightseeing (subject to natural and weather conditions).
- Federal Tax Port.
- Ground transportation from hotels in Cancún (extra cost).
- Photo package (optional with extra cost).
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025The minimum age to participate is 11. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Live the experience of Swimming with the Whale Shark in Cancun is as follows:
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Swimming skills are required to participate in this tour.
- This tour is not recommended for children under 11 years old. Level of difficulty
- Travelers should have at least a moderate level of physical fitness
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Live the experience of Swimming with the Whale Shark in Cancun will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Round-trip boat excursion from Punta Sam
- Soft drinks and water
- Box Lunch: sandwich, fruit, ceviche
- Use of Snorkelling equipment
- Whale shark sightseeing (subject to natural and weather conditions)
- Federal Tax Port
- Ground transportation from hotels in Cancún (extra cost)
- Photo package (optional with extra cost)
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Swimming skills are required to participate in this tour.
- This tour is not recommended for children under 11 years old. Level of difficulty
- Travelers should have at least a moderate level of physical fitness
- Infants are required to sit on an adult’s lap
- Whale shark sightings depend on natural conditions and cannot be guaranteed
- This tour/activity will have a maximum of 10 travelers
