Isla Contoy & Isla Mujeres Tour from Cancun & Playa Del Carmen
Overview
This is a protected Island that only welcome 200 people per day, make sure you book in advance!
This tour offers you the opportunity of visit this beautiful and magical island, enjoy a day in Isla Contoy, this is a protected Island that only welcome a small amount of people per day, walking in the white sand while having the most gorgeous views of the Caribe
The first step of this incredible tour is the reef Ixlache which is our first point of snorkeling. After this, we’ll navigate to Contoy, where you'll can enjoy a trip of exploration with our certified guide. You'll have time to relax on the beach or to make a second snorkel on the shore.
Later you will delight yourself with a delicious regional buffet meal. In our way back you will have the opportunity of visit Isla Mujeres where you can walk and buy souvenirs.
A tour filled with nature and adventure!
What's Included
- Buffet of Mexican Food
- Biligual certified staff
- Contoy reef snorkel (35 minutes) (depending on the weather)
- Unlimited national bar (open after the meal)
- Round Trip from Cancun & The Riviera Maya
- Snorkel equipment
- Catamaran ride (Double decker or Sail Catamaran assigned at the marina)
- Guided tour at Contoy
- Free time and visit at Isla Mujeres (1 hour without guide) (depending on the weather)
- Dock tax $20 USD per person at the marina
Meeting and Pickup
Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach:Cancun Meeting Point: in front of the lobby at Oasis Smart in Tulum AvenuePlaya Del Carmen: Cocobongo at Playa Del CarmenThe pick up time is set according to your location, pick up start at 7:00 am and depending on the location the pick up time will be set, the travelers that doesn't provide pick up location will need to get in contact with us as soon as possible, otherwise we will be not be able to provide the service
What To Expect
Book Online
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Isla Contoy
4 hours Admission Ticket Free
Isla Mujeres
1 hour Admission Ticket Free
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- Snorkel is not available for non-swimmers, people over 59 years old or children under 10 years old
- Bring your swimsuit, towels and extra clothes
- The marina of departure is located at Cancun
- The Catamaran can be a double decker or one floor sailing, this is assigned a the marina
- Life vest is mandatory
- Does not include Dock tax $20 USD per person
- The free time at the Island is without a guide
- Biodegradable Sunscreen is the only allowed
- Children can only participate in the snorkel with the company of one parent or guardian
- Snorkeling or Isla Mujeres stop may be cancelled due to weather or rough seas. Its unavailability is not grounds for a partial nor full refund.
- Pregnant travelers can't participate
- Date change requests must be submitted at least 24 hours before the scheduled tour date. Any requests received less than 24 hours before the tour cannot be accepted.
- Guests who fail to arrive at the designated meeting point or are not available at the scheduled pick-up time will be considered a No Show, no refund will be provided
- Guests are responsible for providing accurate booking details such as hotel names, number of passengers and correct section of adults and children
- This tour/activity will have a maximum of 50 travelers
Frequently Asked Questions (9)
Q: Will I get seasick on Isla Contoy & Isla Mujeres Tour from Cancun & Playa Del Carmen?
Cancellation Policy
Still have questions?
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Activity code: C-118403P4
Traveler Photos
Reviews
Average 3.67 out of 5 stars based on 9 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (9)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
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If you have any doubts about becoming seasick on the water, we recommend taking a Dramamine® Motion Sickness Relief tablet the night before your trip. Some people recommend taking it the night before your cruise and then again that morning so you will not feel so drowsy.
Feb 2023- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Buffet of Mexican Food.
- Biligual certified staff.
- Contoy reef snorkel (35 minutes) (depending on the weather).
- Unlimited national bar (open after the meal).
- Round Trip from Cancun & The Riviera Maya.
- Snorkel equipment.
- Catamaran ride (Double decker or Sail Catamaran assigned at the marina).
- Guided tour at Contoy.
- Free time and visit at Isla Mujeres (1 hour without guide) (depending on the weather).
- Dock tax $20 USD per person at the marina.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Isla Contoy & Isla Mujeres Tour from Cancun & Playa Del Carmen is as follows:
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Isla Contoy & Isla Mujeres Tour from Cancun & Playa Del Carmen will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Buffet of Mexican Food
- Biligual certified staff
- Contoy reef snorkel (35 minutes) (depending on the weather)
- Unlimited national bar (open after the meal)
- Round Trip from Cancun & The Riviera Maya
- Snorkel equipment
- Catamaran ride (Double decker or Sail Catamaran assigned at the marina)
- Guided tour at Contoy
- Free time and visit at Isla Mujeres (1 hour without guide) (depending on the weather)
- Dock tax $20 USD per person at the marina
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- Snorkel is not available for non-swimmers, people over 59 years old or children under 10 years old
- Bring your swimsuit, towels and extra clothes
- The marina of departure is located at Cancun
- The Catamaran can be a double decker or one floor sailing, this is assigned a the marina
- Life vest is mandatory
- Does not include Dock tax $20 USD per person
- The free time at the Island is without a guide
- Biodegradable Sunscreen is the only allowed
- Children can only participate in the snorkel with the company of one parent or guardian
- Snorkeling or Isla Mujeres stop may be cancelled due to weather or rough seas. Its unavailability is not grounds for a partial nor full refund.
- Pregnant travelers can't participate
- Date change requests must be submitted at least 24 hours before the scheduled tour date. Any requests received less than 24 hours before the tour cannot be accepted.
- Guests who fail to arrive at the designated meeting point or are not available at the scheduled pick-up time will be considered a No Show, no refund will be provided
- Guests are responsible for providing accurate booking details such as hotel names, number of passengers and correct section of adults and children
- This tour/activity will have a maximum of 50 travelers
