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General Admission Ticket to Chikin Ha in Playa del Carmen

22 Reviews 4.50 out of 5 stars Based on 22 reviews collected by City Balloon Tours and TripAdvisor |
Recommended by 95% of reviewers
95% of reviewers gave this experience a rating of 4 or higher.
| Cancun, Mexico
Book online or call us

from $26 per person

Lowest Price Guarantee
General Admission Ticket to Chikin Ha in Playa del Carmen Image 1
General Admission Ticket to Chikin Ha in Playa del Carmen Image 2
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General Admission Ticket to Chikin Ha in Playa del Carmen Image 4
General Admission Ticket to Chikin Ha in Playa del Carmen Image 5
Don't miss out!
On average, this is booked 25 (0) days in advance.
40 to 180 minutes (approx.)
Mobile ticket
Instant confirmation

Overview

You will visit 3 different cenotes, one open, a semi-open cavern and a collapse-shaped cenote that is our ceremonial center.

What's Included

  • Access to 3 cenotes
  • Lifejacket
  • Snacks
  • Use of Snorkeling Equipment 50 MXN
  • Guide
See 3 more

Meeting Location

Meeting point

Chikin Ha
Carretera Federal 307, Cancún Chetumal Km. 265, Solidaridad, Quintana Roo 77728, Mexico

Show on Google Maps

Detailed check-in instructions, including the exact address, are provided with your booking confirmation.

End point

This activity ends back at the meeting point.

What To Expect

Book Online

Our secure website provides real-time availability, instant confirmation, and free, no-hassle cancellations up to 24 hours before your tour begins.
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Safe & secure Easy breezy Hassle‑free

Chikin Ha

Here you can visit 3 cenotes, to snorkel in two of them and visit our ceremonial center which is the Cenote Takbil Ha
Read more

3 hours Admission Ticket Free

Additional Info

  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels

Frequently Asked Questions (8)

Q: What is the cancellation policy for the General Admission Ticket to Chikin Ha in Playa del Carmen?

A: You can cancel up to 24 hours in advance of the tour for a full refund. For a full refund, you must cancel at least 24 hours before the tour start time.If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.Any changes made less than 24 hours before the tour start time will not be accepted.Cut-off times are based on the tour local time (EST).This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund. Read more Apr 2025

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

Still have questions?

We're here to help.
Activity code: C-174758P3

Traveler Photos

Reviews

4.50
22 reviews

Average 4.50 out of 5 stars based on 22 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor

5 stars
14
4 stars
7
3 stars
0
2 stars
0
1 star
1
Don't miss out!
On average, this is booked 25 (0) days in advance.
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Frequently Asked Questions (8)

Activity name

The answers provided below were previously given in response to questions from City Balloon Tours customers.

Filter by:

Q: What is the cancellation policy for the General Admission Ticket to Chikin Ha in Playa del Carmen?
A:
You can cancel up to 24 hours in advance of the tour for a full refund.
  • For a full refund, you must cancel at least 24 hours before the tour start time.
  • If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the tour start time will not be accepted.
  • Cut-off times are based on the tour local time (EST).
  • This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Apr 2025
Q: What's included in the price?
A:
The following is included:
  • Access to 3 cenotes.
  • Lifejacket.
The following is NOT included:
  • Snacks.
  • Use of Snorkeling Equipment 50 MXN.
  • guide.
Apr 2025
Q: What is the weather cancellation policy?
A:

This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Apr 2025
Q: What is the minimum age for this tour?
A:

The minimum age to participate is 1. This tour requires at least one adult to accompany children..

Apr 2025
Q: My date is not available in the calendar, I am just checking to see if it is available?
A:

If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.

If you find a date and time that works for you, book it NOW because things always sell out at this time of year.

Apr 2025
Q: Is this an accessible tour?
A:

Accessibility information for the General Admission Ticket to Chikin Ha in Playa del Carmen is as follows:

  • Public transportation options are available nearby
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
Apr 2025
Q: Where is the meeting point for this activity?
A:

Detailed check-in instructions – including meeting point address, Google map, and parking information – for General Admission Ticket to Chikin Ha in Playa del Carmen will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!

 

 

Mar 2024
Q: How long does a refund take to reach my card, and can I get it faster?
A:

Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.

Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.

If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.

Oct 2026

What's Included

Activity name

  • Access to 3 cenotes
  • Lifejacket
  • Snacks
  • Use of Snorkeling Equipment 50 MXN
  • Guide

Additional Info

Activity name

  • Confirmation is instant and will be received at time of booking
  • Public transportation options are available nearby
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels

Report Product Issue

Activity name