Overview
A tour of Bacalar from Cancun, discover the incredible "Magic Town" and Lake of Seven Colors in this full day of adventure!
A Cancun tour to Bacalar is a grand adventure, a day full of exploration and fun in the southern end of Quintana Roo. You'll enjoy round trip transportation to Bacalar from Cancun with a box lunch on board the modern, air conditioned transport, passing famous destinations like Playa del Carmen and Tulum as you make your way south.
What's Included
- Lunch
- Light refreshments
- Hotel pickup and drop-off
- National Park fees
- Local taxes
- Professional guide
- Alcoholic drinks (available to purchase)
- Gratuities
- Park fee
Meeting and Pickup
From Cancun Downtown: 6:00AM – 6:20AM From Cancún Hotel Zone: 6:25AM – 6:45AM From Playa del Carmen: 7:30AM – 8:00AM From Tulum Zone 8:00 AM- 8:15 AM
What To Expect
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10 minutes Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Suitable for all physical fitness levels
- Children must be accompanied by an adult
- Infant meals not included
- Dress code is smart casual
- This tour/activity will have a maximum of 10 travelers
Frequently Asked Questions (8)
Q: What is the cancellation policy for the Exclusive Bacalar Tour?
Cancellation Policy
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Activity code: C-44670P7
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Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
- Lunch.
- Light refreshments.
- Hotel pickup and drop-off.
- National Park fees.
- Local taxes.
- Professional guide.
- Alcoholic drinks (available to purchase).
- Gratuities.
- Park fee.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025The minimum age to participate is 4. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Exclusive Bacalar Tour is as follows:
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Exclusive Bacalar Tour will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Lunch
- Light refreshments
- Hotel pickup and drop-off
- National Park fees
- Local taxes
- Professional guide
- Alcoholic drinks (available to purchase)
- Gratuities
- Park fee
Additional Info
- Confirmation is instant and will be received at time of booking
- Suitable for all physical fitness levels
- Children must be accompanied by an adult
- Infant meals not included
- Dress code is smart casual
- This tour/activity will have a maximum of 10 travelers
