Chichen Itza Regular National Cancun & Playa del Carmen
Overview
The quality of our service is backed by our 30 years of experience. Our guides are certified and with extensive knowledge and within the archaeological zone are groups of 25 people per guide. Our restaurant has regional and international food options, children and options for vegetarians and if you wish you can swim in the pool. We are recommended by the same visitors and our 2019 Certificate of Excellence from City Balloon Tours supports us as one of the best.
What's Included
- Lunch Regional buffet food
- In the cenote includes lockers and life jackets
- Entrances to the archaeological zone with INE in force.
- Air-conditioned vehicle
- Pick up at the main hotels in Cancun and Riviera Maya
- Alcoholic beverages During the tour and the food does not include alcoholic beverages.
- Carbonated beverages During the tour and the meal does not include refreshments.
- Tip not included
- If you do not present your INE, you will have to pay $500.00 pesos per passenger.
Meeting and Pickup
If you stay at a hotel in Cozumel, the pick up will be at the pier in Playa del Carmen. If you stay at a hotel in the center of Playa del Carmen, the pick up will be in the Old Square on the stairs of the Elite Lockers sports shop. In case you do not locate your hotel in the list, please inform us where you will be staying to offer a nearby point.
What To Expect
Book Online
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Chichen Itza
2 hours Admission Ticket Included
Selva Maya
1 hour Admission Ticket Included
Pueblo Maya
1 hour Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Service animals allowed
- In case of being allergic to a food please inform at the time of booking or inform at the time of boarding the unit.
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Minors must be accompanied by an adult.
- If you are a vegetarian, please inform our staff so they can provide you with a meal option.
- The wheelchairs in the cenote is very complicated since they have to go down several steps.
- This tour/activity will have a maximum of 44 travelers
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Chichen Itza Regular National Cancun & Playa del Carmen?
Cancellation Policy
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Activity code: C-25854P18
Traveler Photos
Reviews
Average 4.83 out of 5 stars based on 36 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Lunch. Regional buffet food.
- In the cenote includes lockers and life jackets.
- Entrances to the archaeological zone with INE in force.
- Air-conditioned vehicle.
- Pick up at the main hotels in Cancun and Riviera Maya.
- Alcoholic beverages. During the tour and the food does not include alcoholic beverages.
- Carbonated beverages. During the tour and the meal does not include refreshments.
- Tip not included.
- If you do not present your INE, you will have to pay $500.00 pesos per passenger.
There is no minimum age for this tour, so bring your wee one along for an adventure..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Chichen Itza Regular National Cancun & Playa del Carmen is as follows:
- Wheelchair accessible
- Service animals allowed
- In case of being allergic to a food please inform at the time of booking or inform at the time of boarding the unit.
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Chichen Itza Regular National Cancun & Playa del Carmen will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- LunchRegional buffet food
- In the cenote includes lockers and life jackets
- Entrances to the archaeological zone with INE in force.
- Air-conditioned vehicle
- Pick up at the main hotels in Cancun and Riviera Maya
- Alcoholic beveragesDuring the tour and the food does not include alcoholic beverages.
- Carbonated beveragesDuring the tour and the meal does not include refreshments.
- Tip not included
- If you do not present your INE, you will have to pay $500.00 pesos per passenger.
Additional Info
- Confirmation is instant and will be received at time of booking
- Wheelchair accessible
- Service animals allowed
- In case of being allergic to a food please inform at the time of booking or inform at the time of boarding the unit.
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Minors must be accompanied by an adult.
- If you are a vegetarian, please inform our staff so they can provide you with a meal option.
- The wheelchairs in the cenote is very complicated since they have to go down several steps.
- This tour/activity will have a maximum of 44 travelers
