Chichen Itza & Ekbalam Tour with Cenote
Overview
Our Chichen Itza Hubiku Cenote and Ek Balam tour from Cancun brings you on a unique journey of history, culture and stunning natural beauty. An expert guide will lead the way as you explore the two Mayan ruins sites and swim in a sacred cenote, round-trip transportation and lunch included!
What's Included
- Lunch Buffet lunch
- Bottled water Just with Plus Option
- Box Lunch with sandwhich, fruit, juice and sweet (Just with Plus Option)
- Air-conditioned vehicle
- Groups of 18 people maximum
- Accident insurance and medical expenses
- Gratuities
- State Taxes, Chichen Itza USD 66.00 per person
- Life jacket rental in the cenote, Chichen Itza USD 4.00 per person
- Drinks are not included if you choose the basic option.
Meeting and Pickup
Included with the options “Cancun Pick up Plus” and “Playa del Carmen Pick up Plus”.
We offer pick up service in most hotels. In the event that your hotel does not have a pick-up service, we will let you know the closest meeting point the afternoon before the tour by sending a message to your telephone or a notification to the email address indicated in your reservation.Costumers staying in Tulum Down Town or Tulum Hotel Zone must arrive to the unique meeting point to be pick up, Super Market Super Aki. Hotel pick up service is not provide for Tulum AreaThe afternoon before the tour we will notify you of the closest meeting point to your accommodation.Please indicate in the requirements the hotel or place where you are staying to provide you the nearest meeting point to pick you up.
For the options “Meeting point” and “Tulum Meeting Point Plus”.
This activity ends back at the meeting point.
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
Chichen Itza
1 hour 30 minutes Admission Ticket Free
Cenote Saamal
1 hour Admission Ticket Included
Zona Arqueológica de Ek Balam
1 hour Admission Ticket Included
Additional Info
- Confirmation is instant and will be received at time of booking
- Travelers should have at least a moderate level of physical fitness
- This tour/activity will have a maximum of 18 travelers
Frequently Asked Questions (8)
Q: What is the cancellation policy for the Chichen Itza & Ekbalam Tour with Cenote?
Cancellation Policy
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Activity code: C-42861P21
Traveler Photos
Reviews
Average 4.50 out of 5 stars based on 2 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
- Lunch. Buffet lunch.
- Bottled water. Just with Plus Option.
- Box Lunch with sandwhich, fruit, juice and sweet (Just with Plus Option).
- Air-conditioned vehicle.
- Groups of 18 people maximum.
- Accident insurance and medical expenses.
- Gratuities.
- State Taxes, Chichen Itza USD 66.00 per person.
- Life jacket rental in the cenote, Chichen Itza USD 4.00 per person.
- Drinks are not included if you choose the basic option.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025The minimum age to participate is 4. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Chichen Itza & Ekbalam Tour with Cenote is as follows:
- Travelers should have at least a moderate level of physical fitness
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Chichen Itza & Ekbalam Tour with Cenote will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- LunchBuffet lunch
- Bottled waterJust with Plus Option
- Box Lunch with sandwhich, fruit, juice and sweet (Just with Plus Option)
- Air-conditioned vehicle
- Groups of 18 people maximum
- Accident insurance and medical expenses
- Gratuities
- State Taxes, Chichen Itza USD 66.00 per person
- Life jacket rental in the cenote, Chichen Itza USD 4.00 per person
- Drinks are not included if you choose the basic option.
Additional Info
- Confirmation is instant and will be received at time of booking
- Travelers should have at least a moderate level of physical fitness
- This tour/activity will have a maximum of 18 travelers
