Rio Secreto Underground River Tour (All-Inclusive)
Overview
The perfect combo for a day full of adventure and nature.
Experience an expedition into the bowels of the earth, exploring an impressive underground river dotted with incredible ancient formations. Plus, enjoy a complimentary bicycle ride through the jungle, rappel down to Xibalba (the Mayan Underworld), and have fun zipping through the trees on our three new zip lines.
What's included
Access to the nature reserve
Specialized guide
Lockers
Wetsuit and life jacket
Safety helmet with flashlight and water shoes
Towels
Buffet lunch and fresh water
Highlights
Operated daily
Hours: 9 a.m. to 11 a.m.
Available languages: English, Spanish, French
Operable in any weather conditions
Recommended maximum weight: 120 kg/250 lb
What's Included
- Snacks
- Bottled water
- Use of Snorkelling equipment
- Air-conditioned vehicle
- Gratuities
Meeting and Pickup
Our qualified staff and guides will be waiting for you in the main lobby of the hotel where you are staying. Please be 5 minutes ahead of time.
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
Playa del Carmen
5 hours Admission Ticket Free
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- This tour/activity will have a maximum of 12 travelers
Frequently Asked Questions (8)
Q: What is the cancellation policy for the Rio Secreto Underground River Tour (All-Inclusive)?
Cancellation Policy
Still have questions?
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Activity code: C-222495P13
Traveler Photos
Reviews
Average 5.00 out of 5 stars based on 1 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- This tour requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
- Snacks.
- Bottled water.
- Use of Snorkelling equipment.
- Air-conditioned vehicle.
- Gratuities.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025The minimum age to participate is 4. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Rio Secreto Underground River Tour (All-Inclusive) is as follows:
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Rio Secreto Underground River Tour (All-Inclusive) will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Snacks
- Bottled water
- Use of Snorkelling equipment
- Air-conditioned vehicle
- Gratuities
Additional Info
- Confirmation is instant and will be received at time of booking
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- This tour/activity will have a maximum of 12 travelers
