Overview
Get closer to paradise at Xel-Há, one of the most stunning natural wonders in the world. Nestled in the heart of the Riviera Maya, this all-inclusive ecological park offers an unforgettable experience surrounded by breathtaking beauty.
Enjoy unlimited snorkeling, food, and drinks as you explore the crystal clear waters of its rivers, cenotes, and natural inlet. Swim alongside vibrant tropical fish and discover the incredible diversity of marine life that calls this sanctuary home.
Wander jungle trails, peer beneath the mangrove roots, and uncover nature’s hidden secrets with every step. For a breathtaking view, climb the Scenic Lighthouse standing 131 feet tall and take in panoramic vistas of the Riviera Maya and the Mexican Caribbean.
Xel-Há combines the magic of nature with top tier all inclusive service, offering relaxation, adventure, and fun at every turn. This is a must visit destination you will never forget
What's Included
- World of Adventure: zip-lines, five-meter-high jumps and different rope games.
- Continental breakfast, Snacks and Lunch buffets.
- Cenotes, coves, Hikes through jungle paths and The Meliponary and Nursery.
- Scenic Lighthouse with 360° views from a height of 131 ft (40 m) and a fun descent.
- Unlimited snorkeling in the inlet with the use of snorkeling gear and a free snorkel.
- Hotel pick up and drop off
- Photos
- Extra activities not mentioned
Meeting Location
Carretera Chetumal Puerto Juárez Km 240
locales 1 & 2, módulo B, 77780 Q.R., Mexico
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
What To Expect
Book Online
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Xel-Há Park
Admission Ticket Free
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- If the traveler wants to bring an infant of 4 or less they have to informed the provider, otherwise the infant won't have access
- Infants and kids are required to show ID
- Travelers must bring towels, swim suit and a change of clothes (water shoes are recommended)
- A photo of the ID from the lead traveler will be required before the tour date (drivers license or passport)
Frequently Asked Questions (8)
Q: What is the cancellation policy for the All inclusive access to Xelha! Open Bar and Buffet with breakfast?
Cancellation Policy
Still have questions?
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Activity code: C-209370P7
Traveler Photos
Additional Info
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Frequently Asked Questions (8)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- World of Adventure: zip-lines, five-meter-high jumps and different rope games.
- Continental breakfast, Snacks and Lunch buffets.
- Cenotes, coves, Hikes through jungle paths and The Meliponary and Nursery.
- Scenic Lighthouse with 360° views from a height of 131 ft (40 m) and a fun descent.
- Unlimited snorkeling in the inlet with the use of snorkeling gear and a free snorkel.
- Hotel pick up and drop off.
- Photos.
- Extra activities not mentioned.
This tour requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Apr 2025There is no minimum age for this tour, so bring your wee one along for an adventure. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the All inclusive access to Xelha! Open Bar and Buffet with breakfast is as follows:
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for All inclusive access to Xelha! Open Bar and Buffet with breakfast will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- World of Adventure: zip-lines, five-meter-high jumps and different rope games.
- Continental breakfast, Snacks and Lunch buffets.
- Cenotes, coves, Hikes through jungle paths and The Meliponary and Nursery.
- Scenic Lighthouse with 360° views from a height of 131 ft (40 m) and a fun descent.
- Unlimited snorkeling in the inlet with the use of snorkeling gear and a free snorkel.
- Hotel pick up and drop off
- Photos
- Extra activities not mentioned
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Infants are required to sit on an adult’s lap
- If the traveler wants to bring an infant of 4 or less they have to informed the provider, otherwise the infant won't have access
- Infants and kids are required to show ID
- Travelers must bring towels, swim suit and a change of clothes (water shoes are recommended)
- A photo of the ID from the lead traveler will be required before the tour date (drivers license or passport)
