Airport Shuttle to Cancun and Hotel Zone
Overview
Your private transfer begins with pickup at the time you indicate from the Cancun airport or your Cancun hotel. Your driver will meet you at the designated meeting point inside the arrival terminal or the lobby of your hotel, then assist you in loading your bags and help you get settled on board your private air-conditioned vehicle.
Once you are ready to depart, your driver will take you directly to your final destination, including any Cancun hotel or the Cancun airport. You’ll be dropped just outside the hotel lobby or the departures terminal and your driver will help you unload your bags for stress-free logistics.
> We will take you to the hotel or vacation rental you have booked in Cancun and/or Hotel Zone, don't forget to mention the name and address in the special comments box.
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What's Included
- Private transportation
- Pickup and drop-off from designated meeting points
- All Fees and Taxes
- Air-conditioned vehicle
- Hotel/port pickup and drop-off
- Transfer to other areas has an extra cost
- Food and drinks, unless specified
- Transfer to hotels outside the Cancun Hotel Zone (It has an extra cost)
- Baby seat subject to availability with additional cost
Meeting and Pickup
ARRIVALS: Staff will be waiting for you with a sign with our logo. Flights arriving at Terminal 2 meeting point Welcome Bar Flights arriving at Terminal 3 meeting point Passing the Air Margaritaville Flights arriving at Terminal 4 meeting point Platform C.DEPARTURES: One day before your return trip we will send you the confirmation of your reservation to the contact information you provide, to remind you of the time the driver will pick you up at the lobby of the hotel where you are staying. We recommend you to be ready a few minutes before the agreed time, as the driver can only wait 10 minutes at the meeting point.
What To Expect
Don't waste time waiting for other passengers or joining long lines for taxis when you land at Cancun Airport. Travel to and from the hotel zone in the comfort and privacy you deserve with this private airport transfer: simply select round-trip, arrival or departure options. Flight tracking service ensures your driver is ready when you are, while a name sign makes sure you don't miss your ride.
* Private airport transfer service to and/or from the Cancun Hotel Zone
* Opt for round-trip, arrival or departure options to fit your plans
* Flight tracking means your driver is on time, even when your flight is not
* No need to share a vehicle with strangers—service is just for your group
> We will take you to the hotel or vacation rental you have booked in Cancun and/or Hotel Zone, don't forget to mention the name and address in the special comments box.
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Espacio para equipaje pesado
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Airport Shuttle to Cancun and Hotel Zone?
Cancellation Policy
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Activity code: C-442565P1
Traveler Photos
Reviews
Average 4.61 out of 5 stars based on 142 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
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Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- For a full refund, you must cancel at least 24 hours before the tour start time.
- If you cancel less than 24 hours before the tour start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the tour start time will not be accepted.
- Cut-off times are based on the tour local time (EST).
- Private transportation.
- Pickup and drop-off from designated meeting points.
- All Fees and Taxes.
- Air-conditioned vehicle.
- Hotel/port pickup and drop-off.
- Transfer to other areas has an extra cost.
- Food and drinks, unless specified.
- Transfer to hotels outside the Cancun Hotel Zone (It has an extra cost).
- Baby seat subject to availability with additional cost.
There is no minimum age for this tour, so bring your wee one along for an adventure..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Airport Shuttle to Cancun and Hotel Zone is as follows:
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Airport Shuttle to Cancun and Hotel Zone will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- Private transportation
- Pickup and drop-off from designated meeting points
- All Fees and Taxes
- Air-conditioned vehicle
- Hotel/port pickup and drop-off
- Transfer to other areas has an extra cost
- Food and drinks, unless specified
- Transfer to hotels outside the Cancun Hotel Zone (It has an extra cost)
- Baby seat subject to availability with additional cost
Additional Info
- Confirmation is instant and will be received at time of booking
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Espacio para equipaje pesado
