Te Puia & Hells Gate incl. Mud Spa Experience Private Tour
Overview
Explore Rotorua’s volcanic landscapes and Māori heritage on a private day tour from Auckland, pairing Te Puia with Hell’s Gate. At Te Puia, discover steaming geothermal terrain, bubbling mud pools and the renowned Pōhutu Geyser, then visit the nocturnal kiwi house. Hear stories of the region’s cultural traditions, enjoy a Māori performance and share a traditional hāngī buffet lunch. Continue to Hell’s Gate, where an active geothermal landscape sets the scene for a relaxing mud bath and warm sulphur spa soak. With your dedicated Guest Experience Host and comfortable private travel, this day brings together cultural discovery, natural wonder and time to unwind.
What's Included
- Lunch Hangi buffet lunch at Te Puia Geothermal Valley.
- Private transportation
- Complimentary High-Speed Internet on-board the minibus
- Complimentary refreshments and water on board
- Chance to see the towering water jets of Pōhutu Geyser.
- Luxurious temperature controlled transportation in a minibus
- Admission to Hell's Gate mud pools and sulphur spas
- All Fees and Taxes
- Enjoy a scenic drive through lush countryside with opportunity for photo stops.
- Air-conditioned vehicle
- Traditional weaving tutorial to craft your own masterpiece.
- Fully guided private return transfers from Auckland
- Complimentary pick up and drop off from Auckland
- Admission to traditional Māori cultural performance.
- Promote good skin health and overall, well-being
- Up-close look at the valley's immense bubbling mud pools.
- Spot the iconic New Zealand kiwi bird at the nocturnal house.
- Experience the magical qualities of the nutrient rich mud pool at Hell’s Gate
- Insights into Māori heritage & historical uses of the land.
- WiFi on board
- Relax and rejuvenate yourself in the sulphur spa and cool plunge pool
- A local English-speaking tour escort throughout the tour
- Soak up stunning views over the amazing geothermal reserve
- Bathe in world-famous mud baths, soak in the sulphur spas & cool plunge pool
- Admission to guided tour and hangi buffet lunch at Te Puia Geothermal Valley.
- Breakfast
- Dinner
Meeting and Pickup
8 Customs Street East
Auckland CBD, Auckland 1010, New Zealand
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
This activity ends back at the meeting point.
Detailed check-in instructions, including the exact address, are provided with your booking confirmation.
What To Expect
Book Online
Safe & secure Easy breezy Hassle‑free
Auckland Central
15 minutes Admission Ticket Free
Bombay Hills (pass by)
Robert Harris
15 minutes Admission Ticket Free
Dog and Sheep Shaped Corrugated Metal Buildings
10 minutes Admission Ticket Free
Te Puia
3 hours Admission Ticket Included
Hell's Gate Geothermal Reserve & Mud Spa
2 hours Admission Ticket Included
Auckland Central
15 minutes Admission Ticket Free
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- It is important that children (as well as adults) drink water while bathing in order to keep hydrated.
- If the guest has had or is suffering from any of the following medical conditions, we strongly advise that they seek advice from their doctor prior to using the geothermal pools. The list of medical conditions below is not an exhausted list but serves to highlight some of the main medical conditions where the geothermal pools may not be advised: Pregnancy, Low or High Blood Pressure, Mobility Problems, Active or Under Active Thyroid, Verruca/ Warts, Heart Conditions, Epilepsy, Skin diseases/disorders, Diabetes, Metal Pins/ Plates, Claustrophobia, Ear Infections, Cancer, Recent Surgery, or Sulphur Allergies
- Lengthy immersion in the hot pools may cause dehydration and fainting. Please remain hydrated at all time by drinking the water available in the spa facilities and inform staff immediately if any discomfort is felt. When exiting the pool, take care and use the handrails provided
- Both children and adults need to be comfortable with the heat, and Hell’s Gate recommends taking regular breaks to ensure overheating does not occur
- Guests are advised to shower before entering the pools in order to remove any makeup, sunscreen or other products applied to the skin as we cannot confirm what is in each product and therefore if a reaction with the Sulphur will occur.
- It is important that children (as well as adults) drink water while bathing in order to keep hydrated.
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
- Please wear comfortable clothing suitable for the conditions, walking shoes, sun protection, jacket/warm layer, bring a camera & any essential personal items.
- This is a guided walking tour and sensible walking footwear is recommended.
- You must be able to climb and descend stairs and walk on unpaved or uneven terrain.
- If the guest has had or is suffering from any of the following medical conditions, we strongly advise that they seek advice from their doctor prior to using the geothermal pools.
- The mud baths are suitable for children over the age of 2.5 years, whereas the Sulphur spas are suitable for children over the age of 6 months.
- All infants must wear bathing suits or disposable nappies whilst bathing.
- Please remove all jewellery before entering the pools as Hell’s Gate accepts no responsibility for tarnished jewellery.
- For the bathing experience, guests can choose to bring their own bathing attire and towels or hire these items from Hell’s Gate at a small cost.
- Tours are suitable for people of all ages and average fitness. Our scenic walks are short and optional. Please let our guide know at check in if you have any fitness concerns.
- The mud bath experience is controlled to a maximum of 20 minutes on the basis of safety.
- Hell’s Gate have swimwear for both males and females for sale, subject to availability.
- Being an active geothermal area with uneven terrain, sturdy footwear is recommended. Jandals, sandals, flip-flops or high heeled shoes are not suitable.
- Easy and good fitness level required.
Frequently Asked Questions (7)
Q: What is the cancellation policy for the Te Puia & Hells Gate incl. Mud Spa Experience Private Tour?
Cancellation Policy
Still have questions?
We're here to help.
Activity code: C-168163P22
Traveler Photos
Reviews
Average 4.88 out of 5 stars based on 8 traveler reviews collected by City Balloon Tours and partner sites such as Cool Destinations and TripAdvisor
Additional Info
Similar Tours & Activities
Venture into Auckland’s spectacular West Coast, where lush native rainforest, dramatic black-sand beaches, cascading waterfalls, and celebrated wine country create an unforgettable journey. Travel through...
$323
Auckland Glowworm Tours
Looking for a unique Auckland adventure? This tour blends nature, education, and convenience, all in the heart of the city. Convenient & Accessible: Skip long...
$34
Marquee Limousines' Waiheke Luxury Tour, where discerning traveler's are treated to a bespoke journey through this paradise of vineyards, olive groves, and beaches. We have...
$2,062
Affordable, reliable, transfers to and from Auckland Airport, by friendly team who are experienced in tours and transfers business Auckland Airport Transfers Safe for Women...
$115
Venture into Auckland’s spectacular West Coast, where lush native rainforest, dramatic black-sand beaches, cascading waterfalls, and celebrated wine country create an unforgettable journey. Travel through...
$323
Looking for a unique Auckland adventure? This tour blends nature, education, and convenience, all in the heart of the city. Convenient & Accessible: Skip long...
$34
Marquee Limousines' Waiheke Luxury Tour, where discerning traveler's are treated to a bespoke journey through this paradise of vineyards, olive groves, and beaches. We have...
$2,062
Affordable, reliable, transfers to and from Auckland Airport, by friendly team who are experienced in tours and transfers business Auckland Airport Transfers Safe for Women...
$115
Travelers Who Bought This Tour Also Bought
It’s hard to imagine an Auckland skyline without the iconic Sky Tower. For over 25 years now, this magnificent 328m high structure has been the...
$30
Half-day Discover Auckland City Sightseeing Tour
Enjoyable, informative and a great day out... Explore Auckland with a more personalised experience. An exceptional value, we offer a very comprehensive tour covering all...
$40
Look for whales, dolphins and seabirds in the pristine waters of Hauraki Gulf just a short boat ride from Auckland city's Viaduct Harbour. Learn from experts...
$128
Wētā Workshop Unleashed is an immersive, guided experience at Auckland's SkyCity, created by five-time Academy Award-winning Wētā Workshop. On this interactive tour, you'll go behind...
$38
It’s hard to imagine an Auckland skyline without the iconic Sky Tower. For over 25 years now, this magnificent 328m high structure has been the...
$30
Enjoyable, informative and a great day out... Explore Auckland with a more personalised experience. An exceptional value, we offer a very comprehensive tour covering all...
$40
Look for whales, dolphins and seabirds in the pristine waters of Hauraki Gulf just a short boat ride from Auckland city's Viaduct Harbour. Learn from experts...
$128
Wētā Workshop Unleashed is an immersive, guided experience at Auckland's SkyCity, created by five-time Academy Award-winning Wētā Workshop. On this interactive tour, you'll go behind...
$38
Frequently Asked Questions (7)
The answers provided below were previously given in response to questions from City Balloon Tours customers.
Filter by:
- Lunch. Hangi buffet lunch at Te Puia Geothermal Valley.
- Private transportation.
- Complimentary High-Speed Internet on-board the minibus.
- Complimentary refreshments and water on board.
- Chance to see the towering water jets of Pōhutu Geyser.
- Luxurious temperature controlled transportation in a minibus.
- Admission to Hell's Gate mud pools and sulphur spas.
- All Fees and Taxes.
- Enjoy a scenic drive through lush countryside with opportunity for photo stops.
- Air-conditioned vehicle.
- Traditional weaving tutorial to craft your own masterpiece.
- Fully guided private return transfers from Auckland.
- Complimentary pick up and drop off from Auckland.
- Admission to traditional Māori cultural performance.
- Promote good skin health and overall, well-being.
- Up-close look at the valley's immense bubbling mud pools.
- Spot the iconic New Zealand kiwi bird at the nocturnal house.
- Experience the magical qualities of the nutrient rich mud pool at Hell’s Gate.
- Insights into Māori heritage & historical uses of the land.
- WiFi on board.
- Relax and rejuvenate yourself in the sulphur spa and cool plunge pool.
- A local English-speaking tour escort throughout the tour.
- Soak up stunning views over the amazing geothermal reserve.
- Bathe in world-famous mud baths, soak in the sulphur spas & cool plunge pool.
- Admission to guided tour and hangi buffet lunch at Te Puia Geothermal Valley.
- Breakfast.
- Dinner.
The minimum age to participate is 12. This tour requires at least one adult to accompany children..
Apr 2025If a date or time is not listed on the calendar, it’s sold out or unavailable for another reason. Support cannot assist further if a date or time is not on the calendar.
If you find a date and time that works for you, book it NOW because things always sell out at this time of year.
Apr 2025Accessibility information for the Te Puia & Hells Gate incl. Mud Spa Experience Private Tour is as follows:
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- It is important that children (as well as adults) drink water while bathing in order to keep hydrated.
- If the guest has had or is suffering from any of the following medical conditions, we strongly advise that they seek advice from their doctor prior to using the geothermal pools. The list of medical conditions below is not an exhausted list but serves to highlight some of the main medical conditions where the geothermal pools may not be advised: Pregnancy, Low or High Blood Pressure, Mobility Problems, Active or Under Active Thyroid, Verruca/ Warts, Heart Conditions, Epilepsy, Skin diseases/disorders, Diabetes, Metal Pins/ Plates, Claustrophobia, Ear Infections, Cancer, Recent Surgery, or Sulphur Allergies
- Lengthy immersion in the hot pools may cause dehydration and fainting. Please remain hydrated at all time by drinking the water available in the spa facilities and inform staff immediately if any discomfort is felt. When exiting the pool, take care and use the handrails provided
- Both children and adults need to be comfortable with the heat, and Hell’s Gate recommends taking regular breaks to ensure overheating does not occur
- Guests are advised to shower before entering the pools in order to remove any makeup, sunscreen or other products applied to the skin as we cannot confirm what is in each product and therefore if a reaction with the Sulphur will occur.
- It is important that children (as well as adults) drink water while bathing in order to keep hydrated.
- Suitable for all physical fitness levels
Detailed check-in instructions – including meeting point address, Google map, and parking information – for Te Puia & Hells Gate incl. Mud Spa Experience Private Tour will be included in your confirmation email from City Balloon Tours. Please be sure to double and triple check your email address is correct at checkout so this important email makes its way to you!
Mar 2024Once your refund is processed, it usually shows on your card statement within 5–10 business days. The exact timing depends on your bank or card issuer.
Want it sooner? When you cancel, choose Receive a refund to my wallet instead. The credit is in your Wallet straight away and is applied automatically at checkout on your next booking when you’re signed in with the same email. You can see your balance any time in My Wallet.
If you paid part of your booking with Wallet credit, that part always goes back to your Wallet. Trip protection isn’t refundable.
Oct 2026What's Included
- LunchHangi buffet lunch at Te Puia Geothermal Valley.
- Private transportation
- Complimentary High-Speed Internet on-board the minibus
- Complimentary refreshments and water on board
- Chance to see the towering water jets of Pōhutu Geyser.
- Luxurious temperature controlled transportation in a minibus
- Admission to Hell's Gate mud pools and sulphur spas
- All Fees and Taxes
- Enjoy a scenic drive through lush countryside with opportunity for photo stops.
- Air-conditioned vehicle
- Traditional weaving tutorial to craft your own masterpiece.
- Fully guided private return transfers from Auckland
- Complimentary pick up and drop off from Auckland
- Admission to traditional Māori cultural performance.
- Promote good skin health and overall, well-being
- Up-close look at the valley's immense bubbling mud pools.
- Spot the iconic New Zealand kiwi bird at the nocturnal house.
- Experience the magical qualities of the nutrient rich mud pool at Hell’s Gate
- Insights into Māori heritage & historical uses of the land.
- WiFi on board
- Relax and rejuvenate yourself in the sulphur spa and cool plunge pool
- A local English-speaking tour escort throughout the tour
- Soak up stunning views over the amazing geothermal reserve
- Bathe in world-famous mud baths, soak in the sulphur spas & cool plunge pool
- Admission to guided tour and hangi buffet lunch at Te Puia Geothermal Valley.
- Breakfast
- Dinner
Additional Info
- Confirmation is instant and will be received at time of booking
- Public transportation options are available nearby
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- It is important that children (as well as adults) drink water while bathing in order to keep hydrated.
- If the guest has had or is suffering from any of the following medical conditions, we strongly advise that they seek advice from their doctor prior to using the geothermal pools. The list of medical conditions below is not an exhausted list but serves to highlight some of the main medical conditions where the geothermal pools may not be advised: Pregnancy, Low or High Blood Pressure, Mobility Problems, Active or Under Active Thyroid, Verruca/ Warts, Heart Conditions, Epilepsy, Skin diseases/disorders, Diabetes, Metal Pins/ Plates, Claustrophobia, Ear Infections, Cancer, Recent Surgery, or Sulphur Allergies
- Lengthy immersion in the hot pools may cause dehydration and fainting. Please remain hydrated at all time by drinking the water available in the spa facilities and inform staff immediately if any discomfort is felt. When exiting the pool, take care and use the handrails provided
- Both children and adults need to be comfortable with the heat, and Hell’s Gate recommends taking regular breaks to ensure overheating does not occur
- Guests are advised to shower before entering the pools in order to remove any makeup, sunscreen or other products applied to the skin as we cannot confirm what is in each product and therefore if a reaction with the Sulphur will occur.
- It is important that children (as well as adults) drink water while bathing in order to keep hydrated.
- Suitable for all physical fitness levels
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
- Please wear comfortable clothing suitable for the conditions, walking shoes, sun protection, jacket/warm layer, bring a camera & any essential personal items.
- This is a guided walking tour and sensible walking footwear is recommended.
- You must be able to climb and descend stairs and walk on unpaved or uneven terrain.
- If the guest has had or is suffering from any of the following medical conditions, we strongly advise that they seek advice from their doctor prior to using the geothermal pools.
- The mud baths are suitable for children over the age of 2.5 years, whereas the Sulphur spas are suitable for children over the age of 6 months.
- All infants must wear bathing suits or disposable nappies whilst bathing.
- Please remove all jewellery before entering the pools as Hell’s Gate accepts no responsibility for tarnished jewellery.
- For the bathing experience, guests can choose to bring their own bathing attire and towels or hire these items from Hell’s Gate at a small cost.
- Tours are suitable for people of all ages and average fitness. Our scenic walks are short and optional. Please let our guide know at check in if you have any fitness concerns.
- The mud bath experience is controlled to a maximum of 20 minutes on the basis of safety.
- Hell’s Gate have swimwear for both males and females for sale, subject to availability.
- Being an active geothermal area with uneven terrain, sturdy footwear is recommended. Jandals, sandals, flip-flops or high heeled shoes are not suitable.
- Easy and good fitness level required.
